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Creating Accessible Websites for Small Businesses

  • 3 days ago
  • 4 min read

Building a website for your small business is exciting. It’s your chance to shine online and connect with customers. But have you thought about making your website accessible? Accessibility means everyone, including people with disabilities, can use your site easily. It’s not just the right thing to do - it’s smart business. When your website is accessible, you open doors to more customers and create a better experience for all visitors. Let’s dive into some accessible website design tips that will help you build a site that works for everyone.


Why Accessibility Matters for Your Website


Accessibility is about removing barriers. Imagine someone who can’t see well or uses a screen reader to browse the web. If your site isn’t designed with accessibility in mind, they might miss out on your products or services. That’s a lost opportunity for your business. Plus, accessible websites often rank better on search engines. Google loves sites that are easy to use and navigate.


Making your website accessible also shows you care. It sends a message that your business values all customers. This builds trust and loyalty. And here’s the best part - many accessibility improvements also improve your site’s overall usability. Everyone benefits from clear navigation, readable text, and fast loading times.


Accessible Website Design Tips You Can Use Today


Let’s get practical. Here are some simple, effective tips to make your website more accessible:


1. Use Clear, Simple Language


Write your content in plain English. Avoid jargon and long sentences. Break text into short paragraphs and use bullet points or numbered lists. This helps everyone, especially people with cognitive disabilities, understand your message quickly.


2. Make Text Easy to Read


Choose fonts that are clean and easy to read. Use a font size of at least 16 pixels. Ensure there is strong contrast between text and background colors. For example, black text on a white background works well. Avoid using color alone to convey important information.


3. Add Descriptive Alt Text to Images


Alt text describes images for people who use screen readers. It should be brief but descriptive. For example, if you have a photo of your storefront, the alt text might be “eye-level view of small business storefront with welcoming entrance.” This helps visually impaired visitors understand what’s on the page.


eye-level view of small business storefront with welcoming entrance

4. Ensure Your Site is Keyboard Friendly


Some users can’t use a mouse and rely on a keyboard to navigate. Make sure all interactive elements like buttons and links can be accessed using the keyboard alone. Test your site by tabbing through it to see if you can reach every part.


5. Use Headings Properly


Headings organize your content and help screen readers navigate your site. Use headings in order - H1 for the main title, H2 for sections, and so on. Don’t skip heading levels. This structure makes your content easier to scan and understand.


6. Provide Captions and Transcripts for Media


If you use videos or audio, include captions and transcripts. Captions help people who are deaf or hard of hearing. Transcripts provide a text version of the content, which is useful for everyone.


7. Test Your Website’s Accessibility


Use free tools like WAVE or Axe to check your site for accessibility issues. These tools highlight problems and suggest fixes. Regular testing helps you keep your site compliant and user-friendly.


How to Implement Accessibility in Small Business Website Design


You don’t need to be a tech expert to improve your website’s accessibility. Here’s a step-by-step approach you can follow:


Step 1: Plan for Accessibility from the Start


If you’re building a new website, include accessibility in your design plan. Choose a website builder or platform that supports accessibility features. If you’re updating an existing site, start by identifying the biggest barriers.


Step 2: Use Accessible Themes and Templates


Many website platforms offer themes designed with accessibility in mind. These themes have good color contrast, readable fonts, and proper heading structures. Using them saves you time and effort.


Step 3: Add Accessibility Features Gradually


Focus on the most important pages first, like your homepage, product pages, and contact page. Add alt text to images, check keyboard navigation, and improve text readability. Then expand these improvements site-wide.


Step 4: Train Your Team


If you have a team managing your website, make sure they understand accessibility basics. This helps keep your site accessible as you add new content or features.


Step 5: Partner with Experts When Needed


Sometimes, you might need professional help. Companies like Higher Ground Digital Creations specialize in small business website design with accessibility in mind. They can guide you through the process and ensure your site meets standards.


close-up view of laptop screen showing website accessibility testing tool
Website accessibility testing on laptop screen

Benefits Beyond Accessibility: Why It’s Worth the Effort


Making your website accessible is an investment that pays off in many ways:


  • Reach More Customers: Millions of people have disabilities. Accessibility opens your business to this audience.

  • Improve SEO: Search engines favor accessible sites, helping you rank higher.

  • Enhance User Experience: Clear navigation and readable content benefit all visitors.

  • Build Brand Reputation: Show you care about inclusivity and social responsibility.

  • Avoid Legal Risks: Accessibility laws are growing. Being proactive protects your business.


Keep Accessibility in Mind as You Grow


Accessibility is not a one-time task. It’s an ongoing commitment. As you add new content, update your design, or launch new features, keep accessibility top of mind. Regularly test your site and listen to feedback from users.


Remember, creating an accessible website is about making your business welcoming to everyone. It’s about growth, connection, and success. You can do this. Start small, keep improving, and watch your online presence thrive.



By following these accessible website design tips, you’re setting your business up for success. You’re making your website a place where everyone feels welcome and valued. And that’s a powerful message to send. Ready to take the next step? Explore how small business website design can help you create an accessible, standout site today!

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